A quick, peeved aside: I was supposed to be doing a few pieces for public radio while on this trip. I spent $500 on recording equipment at an online retailer and had it shipped to my office in Washington, D.C.

It was supposed to get to D.C. a week before I left for Zambia. It didn’t. Five days before I left, customer support told me it had been shipped the day before and would arrive the next day (although she couldn’t provide a tracking number). It didn’t.

I boarded my flight for Heathrow with no equipment, figuring that everything would arrive in D.C. the day after I left. O, the luck!, I thought.

Today, I got an email from that same craptacular online retailer, telling me that my order shipped yesterday, nearly a month late. Gotta love it.

28 October 2003


30 October | 0:53  |  Luxie

what a shame... I'm great at writing businesses and getting money back. You should definitely report them to the BBB, and also write a very direct letter to the organizations manager or CEO explaining what happened, who & when you talked to them, and request for full refund of shipping or half of the cost.

Nice website by the way - totally enjoy reading about your travels.

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    Remember Me?

Welcome to zambiastories.com, the online journal I kept during the six weeks I spent in Zambia in 2003 as part of a Pew Fellowship in International Journalism. The entries below are in reverse chronological order — most recent on top, oldest on bottom.

To learn more about my trip and this site, check the About page. If you have any comments or questions, email me.


11 Jul 2004: Where the only growth industry is death; AIDS destroys scarce resources as well as family members

12 Sep 2004: A lesson in dying; Once a refuge from AIDS, Zambia’s schools are now its latest victims



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10 Oct 2003: Leave for London
11 Oct 2003: Leave for Zambia
12 Oct 2003: Arrive in Lusaka
22 Nov 2003: Leave for London
22 Nov 2003: Back to Washington


Any opinions expressed here are solely mine, and not those of my employer.

© 2003 Joshua Benton